A nurse with a purple rose. A postman who went the extra mile. What do they have in common? They both remind us that small, thoughtful acts can leave the biggest mark. The question is: what could your Fred (Liz) Factor moment be?

Laid Bare – My Most Honest Talk Yet…..

The name ‘Crisp Guy’ might sound odd, but it came from a moment that completely changed how I saw leadership. What started with an empty crisp packet outside my office door turned into a wake-up call about culture, accountability, and what ‘good’ really looks like. That one story reshaped my business — and me as a leader.

Running a business can feel like a long car journey — full of delays, distractions, and “are we there yet?” moments. The truth is, the journey itself is where the real lessons (and future greatness) come from.

For years, I thought training staff was a waste — they’d just leave or ask for more money. I couldn’t have been more wrong. Here’s why investing in your people is the smartest move you’ll ever make as a business owner.

"Running a business isn’t just about targets and cash flow — it’s about people. And sometimes, the hardest person to manage is yourself. Here’s how tracking my mood changed everything, and why it could help your team too."